IKSAP Product
Survey Management
Listen to your organization systematically.
Survey Management is IKSAP's web application for managing internal and external surveys through a four-stage lifecycle (target, design, distribute, analyze). Thanks to SAP SuccessFactors integration, events such as hiring, promotion and rotation trigger the relevant survey automatically; the HR team does not start surveys manually, and each survey reaches the right audience at the right time. It is accessed with corporate identity (SSO), delivered via email and SMS, and results are analyzed with visual statistics.
What problem does it solve?
Surveys are started manually.
Someone has to remember to send the survey to an employee who joins, is promoted or moves into a rotation; it is often forgotten or sent late.
Audiences are selected manually.
The target audience is filtered out of Excel; a survey sent to the wrong people skews the results.
Results are only averages.
Response times, individual distribution and completion trends are not visible; this is not enough to base decisions on.
What does it deliver?
Automatic triggering.
An event occurs in SuccessFactors, an instant signal goes to IKSAP and the survey template is sent to the audience automatically; no manual intervention.
Targeting the right audience.
The right audience from the corporate pool in seconds, using include/exclude criteria and AND/OR logic.
Rich design.
Four question types, mandatory answers, an additional comment field and question upload via Excel.
Multi-channel reach.
Email and SMS together; scheduled distribution.
Analysis that supports decisions.
Response times, individual analysis, completion trends; raw data turns into decisions through graphical tools.
How does it work? — Four steps
- 1
Trigger
An event occurs in SuccessFactors: hiring, promotion, rotation.
- 2
Automation
An instant signal to IKSAP via SAP BTP.
- 3
Distribution
The survey template is sent automatically to the target audience by email/SMS.
- 4
Result
Responses are collected and visualized on the analysis screen; the process is fully automated.
Security
Access with SSO.
Sign-in through corporate identity management; no separate password.
SAP-compatible infrastructure.
Native integration with SuccessFactors; data stays under the organization's control.
Frequently Asked Questions
How does Survey Management integrate with SuccessFactors?
When events such as hiring, promotion and rotation occur in SuccessFactors, an instant signal goes to IKSAP and the defined survey template is sent automatically to the relevant audience; HR does not start the survey manually.
What question types are available?
Open text, single choice, multiple choice and 1–10 rating; mandatory answers and an additional comment field are supported.
Which channels are surveys sent through?
Email and SMS; distribution can be scheduled.
Can surveys be sent to external participants?
Yes; internal and external surveys are managed from the same platform.
How do I analyze the results?
Alongside overall averages, response times, individual analysis and completion trends are presented in visual reports.
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Let’s design together which event should trigger which survey.
In a short demo, we will show how an event in SuccessFactors starts a survey.