AI
IKSir in SuccessFactors
Add IKSir to SuccessFactors: ask in your own words and get answers with your own permissions.
“What is my leave balance?” Today you either hunt for the answer screen by screen in SuccessFactors or ask HR and wait.
With IKSir in SuccessFactors employees ask from Teams, from the web interface or by voice; the answer arrives quickly, with their own SuccessFactors permissions. The organization chooses the large language model (LLM) behind it: one running on its own server or a global one.
IKSirUser: What is my leave balance?
IKSir: You have 12 days of annual leave left. You have used 8 days this year.
User: And do I have a leave request awaiting approval?
IKSir: Yes, 1 request is awaiting approval: 3 days of annual leave.
User: What is the average salary by department?
IKSir: You do not have permission to see other employees' pay information.
What changes with IKSir?
Before
- A simple question goes to HR and waits for an answer
- Managers ask for a report to see their team
- Policy questions mean searching documents
With IKSir
- Employees ask from Teams; the answer arrives quickly
- Managers ask about their team themselves, with their own permissions
- Policy questions are answered from the uploaded documents
Who benefits and how?
Employee
Gets quick answers about leave, profile and pay from Teams, by typing or speaking, without writing to HR.
Manager
Sees the team and pending requests without asking for a report; only as far as SuccessFactors allows.
HR
Recurring information requests drop. Company-wide figures are one question away; policy questions are answered from uploaded documents.
IT
No new permissions to define: SuccessFactors roles apply as they are. Chooses the language model; with an in-house model no data leaves.
Senior management
Asks about headcount, turnover and pay indicators without waiting for a report.
What can you ask SuccessFactors?
| Topic | Example question |
|---|---|
| Breakdowns and organization | “What is the headcount by department?” · “Who is my manager?” · “Which positions are open?” |
| Leave and time | “What is my leave balance?” · “Who is on leave today?” · “Which leave requests in my team are awaiting approval?” |
| Headcount and demographics | “How many active employees do we have?” · “How has headcount changed over the last 12 months?” · “What is the turnover rate?” |
| Personal details | “What is my education history?” · “Who is my emergency contact?” · “Which foreign languages do I have on record?” |
| Pay and benefits | “What is my salary?” · “What are my benefits?” · “What is the average salary by department?” |
| Profile and contact | “Can you show my profile?” · “What is my hire date?” · “What is my work schedule?” |
| Company documents | “How many days is paternity leave?” · “What is the remote work policy?” |
You can ask about another employee by name; names written with suffixes or small typos are recognized too. You can follow up on the previous question (“And last year?”). The answer gives only what was asked: a “how many” question returns only a number.
Where can you use it?
| Channel | How | Mode |
|---|---|---|
| Microsoft Teams | Like messaging a contact; no extra sign-in, IKSir recognizes the sender by their Teams account. In group chats, mention it with @. | Text |
| Web interface | Sign in with your corporate email; ask by typing or speaking. | Text and voice |
| Your own application | Connects to your portal or bot through a standard AI API; each access key belongs to one person. | Text and voice |
The same assistant and settings work in all three channels; questions are always answered on behalf of the person asking.
How does it work?
- 1
You ask
From Teams, from the web interface or by voice, in your own words.
- 2
IKSir identifies you
IKSir recognizes you by your corporate account and matches you to your SuccessFactors user.
- 3
Reads with your permissions
It reads the data it needs from SuccessFactors on your behalf; SuccessFactors decides what is visible.
- 4
Answers
It gives a short, clear answer; if information is missing it says why.
Alongside Joule
If you use SAP Joule in SuccessFactors, IKSir works alongside it, not instead of it. IKSir connects to SuccessFactors through its own connection and only reads; it does not conflict with Joule.
The language model is your choice.
The model runs on your own server or on a global service you choose.
Data can stay in-house.
With an in-house model, questions and the data read from SuccessFactors never leave the organization.
Your documents and Turkish voice.
It answers from your HR policies and can be used by speaking Turkish.
You stay in control
Permissions come from SuccessFactors.
Every question is answered with the SuccessFactors permissions of the person asking; IKSir needs no separate permission setup.
Read-only.
It never adds, changes or deletes any record in SuccessFactors.
No data stored.
Employee data is not written to IKSir's database; it is read from SuccessFactors for every question.
The AI has no direct data access.
It fetches data only through defined tools, under the identity of the person asking; it cannot change identity or permissions.
Details: AI Trust and Compliance →
Frequently Asked Questions
Can IKSir in SuccessFactors change my data?
No. IKSir only reads from SuccessFactors; actions such as leave requests, data updates and approvals continue in SuccessFactors.
Does our data leave the organization?
You choose the language model. With an in-house model no data leaves; if a global model is chosen, questions and the data read from SuccessFactors go to that service.
My colleague gets an answer to the same question; why don't I?
Every question is answered with the SuccessFactors permissions of the person asking. Your colleague may have wider permissions; in that case IKSir tells you clearly that you lack permission.
We use Joule; do we still need IKSir?
IKSir works alongside Joule. The difference is that your organization chooses the language model: it can run on your own server so data does not leave. Answers always come with the SuccessFactors permissions of the person asking.
Are my chats stored?
Web chats are not stored on the server; they are kept only in your browser tab. Teams chats stay in Teams; IKSir reads recent messages only to understand follow-up questions.
See IKSir in SuccessFactors with your own data.
Ask IKSir your HR questions in a short demo.