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Success Stories

How we delivered our clients' SAP HR transformations — in their own words and through the concrete steps of each project.

Production supervisor checking a biscuit production line with a tablet

Consumer Products · Food

A food group runs multi-company SAP payroll under a single support model

A food group made up of manufacturing, retail and distribution companies runs payroll, time and attendance and HR processes for its group companies on a shared SAP HCM structure with IKSAP's support. Beyond day-to-day payroll work, support also covers group-wide integrations, approval workflows and the system upgrade.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Payroll (PY)
  • Time Management (TM)
  • Organizational Management (OM)
  • Travel and Expense
  • SuccessFactors Reporting
Read the story →
Engineer and shift supervisor reviewing production on a tablet at a beverage filling line

Consumer Products · Beverages

An international beverage company consolidated employee data across multiple countries in SAP SuccessFactors

A beverage company operating in multiple countries ran an Employee Central project with IKSAP and consolidated employee and organizational data from its countries into a single global template. Performance, potential assessment and the career site were added to the same platform; Turkish payroll continued to run, integrated, in on-premise SAP HCM.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Employee Central
  • Performance & Goals
  • Recruiting Marketing
  • Learning
  • Payroll (PY)
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Employee performing quality control with a tablet on a cleaning and personal care products filling line

Consumer Products · Holding

A consumer products holding moves on-the-job training to Fiori, and learning and performance to SuccessFactors

A consumer products holding company is setting up and running its on-the-job training, learning, performance and recruiting processes on SAP SuccessFactors and SAP HCM with IKSAP. Alongside these projects, IKSAP provides ongoing support for the holding's payroll, employee self-service and expense processes.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Learning
  • Performance & Goals
  • Recruiting
  • Onboarding
  • Payroll (PY)
  • ESS/MSS
  • SAP Fiori
  • Travel and Expense
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Technician performing quality control with a sample and a tablet on a dairy filling line

Consumer Products · Dairy

A dairy producer runs local SAP payroll in sync with its global group's Employee Central data

A dairy producer that is part of an international group runs payroll and time management in on-premise SAP HCM with IKSAP's support. IKSAP built the integration between the group's SuccessFactors Employee Central system and SAP HCM, and today operates this integration together with payroll support.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Payroll (PY)
  • Time Management (TM)
  • Personnel Administration (PA)
  • Employee Central
  • Integration
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Sales associate arranging shelves in an airport store and a supervisor following the shift plan on a tablet

Retail · Travel Retail

A travel retailer manages its shift-based workforce with SAP time management and Fiori apps

A travel retail company operating stores at airports runs its shift, leave, overtime and payroll processes on SAP HCM and SAP Fiori with IKSAP's support. Performance and competency assessment runs on an SAP SuccessFactors setup built with IKSAP.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Time Management (TM)
  • Payroll (PY)
  • Personnel Administration (PA)
  • SAP Fiori
  • Performance & Goals
  • ABAP Development
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Technician checking orders with a barcode scanner and an employee preparing a pharmacy shipment in a pharmaceutical distribution warehouse

Wholesale Distribution · Pharmaceutical Distribution

A pharmaceutical distributor manages payroll and time and attendance for branches with different rules through single SAP HCM support

A pharmaceutical wholesale distributor operating with multiple branches and subsidiaries runs its payroll, time and attendance and personnel processes on a shared SAP HCM structure with IKSAP's support. IKSAP manages the onboarding of new branches into this structure, branch-specific payroll rules and external system integrations within the same support model.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Payroll (PY)
  • Time Management (TM)
  • Personnel Administration (PA)
  • Organizational Management (OM)
  • ABAP Development
  • Integration
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Two researchers reviewing results on a tablet in a pharmaceutical laboratory

Life Sciences · Pharmaceuticals

A pharmaceutical company brought its international subsidiaries together on shared employee data and a common performance process in SuccessFactors

A pharmaceutical company with subsidiaries in multiple countries moved its international companies to SAP SuccessFactors Employee Central with IKSAP and set up their performance and leave processes on the same platform. After go-live, IKSAP also took on permissions, reporting and periodic performance support.

  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Employee Central
  • Performance & Goals
  • Time Off
  • RBP Authorizations
  • Story Reporting
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Engineer and shift supervisor reviewing data on a tablet at a steel pipe production line

Basic Materials · Industrial Holding

An industrial holding is rolling out Employee Central to its countries and manages all of SuccessFactors with a single support team

A steel-focused industrial holding with companies in multiple countries is rolling out SAP SuccessFactors Employee Central to its country companies with IKSAP and rebuilding Onboarding on its new version. Alongside these projects, IKSAP operates the holding's SuccessFactors modules, integrations and SAP HCM payroll under a single support model.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Employee Central
  • Onboarding
  • Recruiting
  • Performance & Goals
  • Succession & Development
  • Compensation
  • Learning
  • CPI Integration
  • Payroll (PY)
  • Time Management (TM)
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Textile engineer and machine operator checking yarn quality with a tablet in a spinning mill

Textiles · Diversified industrial group

An industrial group is moving its companies across different sectors onto the same SAP HR structure

An industrial group with companies in textiles, cement, energy and healthcare is setting up and running its companies' payroll and time management processes in SAP HCM together with IKSAP. IKSAP handles the companies' phased go-lives, the ongoing support that follows, and the performance and employee data work on the SuccessFactors side with the same team.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Payroll (PY)
  • Time Management (TM)
  • Organizational Management (OM)
  • Personnel Administration (PA)
  • Employee Central
  • Performance & Goals
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Technician checking a meter at a natural gas pressure reducing station and an engineer following the work order on a tablet

Energy Distribution · Natural gas

A natural gas distribution company moved its HR processes to SAP HCM in phases

A natural gas distribution company, together with IKSAP, set up its payroll, time management and employee portal processes in SAP HCM in phases, from conceptual design through go-live. After go-live, IKSAP also handled payroll and portal support, finance integration and personnel cost planning work.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Payroll (PY)
  • Time Management (TM)
  • ESS/MSS
  • Personnel Administration (PA)
  • Organizational Management (OM)
  • Personnel Cost Planning
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Field crew at an electrical substation and a field supervisor tracking the approval process on a tablet

Energy Distribution · Electricity

An electricity company renews its HR applications with approval workflows and Fiori

An electricity distribution and retail company is running a comprehensive transformation program with IKSAP that rebuilds its training, bonus, promotion and compensation processes on SAP HCM with approval workflows. The same team also handles the system upgrade, payroll and time management support, and SuccessFactors recruiting and reporting work.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Payroll (PY)
  • ESS/MSS
  • Training and Event Management
  • Recruiting
  • Story Reporting
  • Fiori
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A station manager checking the shift plan on a tablet and an attendant refueling at a fuel station

Oil and Energy · Fuel Distribution

A fuel company brings its payroll and employee applications together in SAP HCM and Fiori

A fuel distribution company runs its payroll, headcount planning, recruiting and employee self-service applications on SAP HCM and Fiori with IKSAP. IKSAP handles the payroll project, Fiori application development, personnel cost planning and ongoing support of the live system.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Organizational Management (OM)
  • E-Recruitment
  • Payroll (PY)
  • Fiori
  • ESS/MSS
  • Authorizations
  • Personnel Cost Planning
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A chemical engineer giving on-the-job training to a young technician on a tablet at a chemical plant

Chemicals · Chemical Manufacturing

A chemicals company connected its training and talent processes in a single flow in SAP HCM

A chemicals company ran a talent management project with IKSAP on SAP HCM covering training management, qualification and career structures, performance forms and the employee portal. Every step, from training request to evaluation and cost reporting, was brought into one system with approval workflows.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Training Management (LSO)
  • ESS/MSS
  • E-Recruitment
  • Performance Management
  • Qualifications and Career Management
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A team leader talking with an HR business partner holding a tablet beside a welding line in a car factory

Automotive · Automobile Manufacturing

An automobile manufacturer manages SAP HR support together with change requests

An automobile manufacturer entrusts IKSAP with day-to-day support of its travel and expense, performance, payroll and time management processes on SAP HCM. Beyond resolving incidents, IKSAP also develops Fiori applications such as competency assessment and vehicle requests under change requests.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Travel and Expense
  • Performance Management
  • Payroll (PY)
  • Time Management (TM)
  • Fiori
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A production planner checking the shift schedule on a tablet next to a badge reader in an automotive parts plant

Automotive · Parts and Systems Supply

An automotive supplier manages its collective agreement payroll in SAP HCM with IKSAP support

An automotive supplier with production in more than one country runs its payroll and time management processes on SAP HCM with IKSAP's ongoing support service. The support covers the work that keeps payroll accurate every month, from collective agreement adaptations and statutory parameter changes to leave and overtime rules and system upgrades.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Payroll (PY)
  • Time Management (TM)
  • System Upgrade and Support Packages
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An operator on an outdoor AC unit assembly line and a production engineer tracking shift data on a tablet

Industrial Manufacturing · Climate Control

A climate control manufacturer connects employee, time and payroll data in a single cloud flow

A climate control systems manufacturer is running SAP SuccessFactors Employee Central, Time Tracking and Employee Central Payroll projects with IKSAP, while the same team continues to support its existing SAP HCM payroll. The goal is to unify the flow from employee record to time and attendance and payroll in a single cloud landscape.

  • SAP SuccessFactors
  • Employee Central Payroll (ECP)
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Employee Central
  • Time Tracking
  • Employee Central Payroll
  • Payroll (PY)
  • Travel and Expense
  • Time Management (TM)
Read the story →
An HR director working with her team over an organizational chart on screen at the holding headquarters

High Tech · Holding

A multi-sector holding is moving its group companies to SAP SuccessFactors step by step

A holding company with businesses in technology, textiles, retail and real estate is rolling out SAP SuccessFactors Employee Central to its group companies in phases with IKSAP and running it integrated with SAP HCM payroll. Performance management, integration applications and live system support are also handled by the same team.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Employee Central
  • Performance & Goals
  • CPI Integration
  • RBP Authorizations
  • Time Off
  • Performance Management (PM)
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A project HR manager and a site engineer working on a tablet at a site in front of wind turbines and solar panels

Engineering, Construction and Operations · Holding

A construction- and energy-focused holding extends its multi-company HR landscape from SAP HCM to SuccessFactors

A holding company with businesses in construction, energy, textiles and finance across more than one country runs its SAP HCM payroll with IKSAP's ongoing support. The same team is implementing Employee Central, performance and potential assessment, and learning processes in SAP SuccessFactors in phases.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Payroll (PY)
  • Employee Central
  • Performance Management (PM)
  • Performance & Goals
  • Learning
  • E-Recruitment
  • ESS/MSS (Fiori)
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An HR and payroll coordinator checking employee records on a tablet with the site manager at an overseas construction site

Engineering, Construction and Operations · Construction

An international construction group brings payroll for multiple countries together in Employee Central Payroll

A group with companies in construction, aviation and tourism across more than one country ran SAP SuccessFactors Employee Central and Employee Central Payroll (ECP) projects with IKSAP, taking countries live in phases. After go-live, the same team continues to support both SuccessFactors and payroll.

  • SAP SuccessFactors
  • Employee Central Payroll (ECP)
  • HR Support Services (AMS)
  • Employee Central
  • Employee Central Payroll
  • Payroll (PY)
  • Time Off
  • Time Management (TM)
  • Story Reporting
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An HR business partner and a ship's officer reviewing a performance dashboard together on a tablet at a container port

Transportation and Logistics · Maritime

A maritime group is redesigning performance and employee data in SuccessFactors

A maritime group that manages both seafarers and shore staff is running SAP SuccessFactors Performance & Goals and Employee Central projects with IKSAP. Support for its on-premise SAP HCM payroll and the system upgrade are also provided by the same team.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Performance & Goals
  • Employee Central
  • Time Off
  • Payroll (PY)
  • Organizational Management (OM)
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HR specialist and terminal shift supervisor reviewing the shift and payroll calendar on screen in a port office overlooking a ro-ro terminal

Transportation and Logistics · Port Operations

A port operator moved its payroll to SAP HCM and connected it to the group's digital HR platform

A port operator worked with IKSAP to set up its personnel and payroll structure on SAP HCM and integrated it with its parent group's central digital HR platform. After go-live, the same team continued to provide payroll, incentive, accounting and integration support.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Payroll (PY)
  • Personnel Administration (PA)
  • Organizational Management (OM)
  • Time Management (TM)
  • Fiori
  • Integration
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Employee entering an expense on a laptop through the employee portal in an office

Professional Services · Corporate Employee Benefits

An employee benefits services company moved its advance and expense processes to the SAP employee portal

A company providing corporate employee benefits and meal card services set up employee and manager self-service processes on SAP HCM with IKSAP; advance, expense and leave requests are now approved through the portal. Deduction and expense transfers between payroll and finance were integrated, and payroll support for the group companies was handled by the same team.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Payroll (PY)
  • ESS/MSS
  • Travel and Expense
  • Personnel Administration (PA)
  • Time Management (TM)
  • ABAP Development
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Cabin crew and pilot reviewing the duty roster in an airport briefing room

Passenger Transportation and Tourism · Aviation

An airline manages flight crew-specific per diem, premium and shift processes in SAP HCM

An airline runs travel, per diem, payroll and shift processes for its flight crew and ground staff on SAP HCM with IKSAP's support. Alongside ongoing support, travel and Fiori developments, a multi-country rollout, a system upgrade and SuccessFactors reporting work are carried out as separate projects.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Travel and Expense
  • Payroll (PY)
  • Time Management (TM)
  • ESS/MSS
  • Fiori
  • SuccessFactors Reporting
  • Compensation
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Engineer monitoring screens in a telecom network operations center, and a team leader discussing a performance review on a tablet with an HR specialist

Telecommunications · Communication Services

A telecom operator completed its SAP HCM upgrade together with payroll and performance enhancements

A telecommunications operator upgraded its SAP HCM system with IKSAP's contribution and, in the same period, delivered enhancements in payroll, performance management and learning system integration. IKSAP took on the HR side of the upgrade, payroll regulatory adjustments and calibration screens.

  • SAP ERP HCM
  • SAP SuccessFactors
  • Payroll (PY)
  • Performance Management
  • Time Management (TM)
  • Release Upgrade
  • Learning (LMS) Integration
  • ABAP Development
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Students entering a glass-fronted university building

Education and Research · Higher Education

A foundation university moved its payroll, including academic allowances and project staff, to SAP HCM

A foundation university ran an SAP HCM payroll project with IKSAP and moved payroll for its academic and administrative staff to SAP. After go-live, it continues to receive payroll, regulatory and accounting integration support from IKSAP.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Payroll (PY)
  • Personnel Administration (PA)
  • Organizational Management (OM)
  • Time Management (TM)
  • Data Migration
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Operator adjusting a machine on a plastic packaging film production line while a supervisor follows the shift plan on a tablet

Chemicals / Packaging · Long-term SAP HR support

Nine years of SAP HR support at a packaging manufacturer: From payroll to hybrid HCM

A multi-plant packaging manufacturer with more than 1,500 employees has been running its HR and payroll processes on SAP since 2018 with IKSAP's application management and support (AMS) service. Over this period, 1,731 requests were handled, and the scope expanded from payroll and personnel management to self-service, expenses and SuccessFactors.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Payroll (PY)
  • Personnel Administration (PA)
  • Organizational Management (OM)
  • Time Management (TM)
  • Employee Self-Service (Fiori)
  • Travel and Expense
  • SuccessFactors
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Group HR manager and plant manager walking through a steel pipe stock yard with a tablet and documents

Basic Materials · Steel pipe and metals

Shared SAP HCM at an industrial group: A single support model for the group headquarters and six companies

An industrial group operating in steel pipe and metals has been running the HR and payroll processes of its group headquarters and six companies on a shared SAP structure with IKSAP's support since 2020. Since 2021, more than 360 requests have been handled each year.

  • SAP ERP HCM
  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Personnel Administration (PA)
  • Payroll (PY)
  • Time Management (TM)
  • SuccessFactors
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Store employees arranging shelves and working on a tablet in a cosmetics store

Retail · Cosmetics and personal care

A phased move to SAP SuccessFactors at a retailer

A cosmetics and personal care retailer with a wide store network across Türkiye is moving its HR processes to SAP SuccessFactors in phases with IKSAP's support. The transformation started with Employee Central and expanded in 2026 with recruiting and learning processes.

  • SAP SuccessFactors
  • HR Support Services (AMS)
  • Employee Central
  • Recruiting
  • Learning
  • Performance & Goals
  • Payroll (PY)
  • Integration
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Engineer working on a circuit board in a telecommunications R&D lab with an HR specialist holding a tablet and a software engineer

High Technology · Telecommunications and technology

Hybrid HR at a technology company: SuccessFactors in the cloud, SAP payroll on premise

A company operating in telecommunications and technology runs its core HR and talent processes in SAP SuccessFactors and its payroll in an on-premise SAP system. Since 2020, IKSAP has managed both systems under a single support model.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • SuccessFactors
  • Payroll (PY)
  • Personnel Administration (PA)
  • Performance & Goals
  • Integration
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Employee using the self-service app on a phone at a bank's headquarters while the HR team reviews a report in the background

Banking · Private bank

Nine years of SAP HCM support at a bank: From personnel data to self-service

A private bank operating in Türkiye has been running its personnel and payroll processes on SAP with IKSAP's support since 2018. Over nine years, 756 requests were handled; more than half of them were changes that adapted the system to the bank's evolving requirements.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Personnel Administration (PA)
  • Payroll (PY)
  • Organizational Management (OM)
  • Time Management (TM)
  • SAP Fiori Self-Service (ESS/MSS)
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A technician wiring in an electrical switchboard production area, with an HR specialist and a production manager reviewing the staffing plan on a tablet

Industrial Manufacturing · Energy management and automation

Four core SAP HCM processes under one support team at a manufacturer

The Türkiye operation of a global energy management and automation manufacturer ran its core HR processes on SAP HCM with IKSAP support from 2018 to 2023; support resumed in 2026. A total of 1,028 requests were handled during this period.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Personnel Administration (PA)
  • Payroll (PY)
  • Organizational Management (OM)
  • Time Management (TM)
  • ABAP Development
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Employees passing through card readers at shift change in an automotive assembly plant, with a shift supervisor holding a tablet

Automotive · Shift-based production

SAP HCM support at an automotive manufacturer (2018–2023): HR processes in shift-based production

One of Türkiye's leading automotive manufacturers ran its HR processes on SAP HCM with IKSAP support from 2018 to 2023. A total of 3,535 requests were handled in this period; 1,891 of them were developments managed through a company-specific change workflow.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Personnel Administration (PA)
  • Payroll (PY)
  • Time Management (TM)
  • Organizational Management (OM)
  • ESS/MSS Self-Service
  • SAP Fiori
  • Integration
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A recruiter interviewing a candidate at headquarters while a colleague reviews the candidate list on a laptop

Consumer Products · Group management

A beverage and food group unified recruiting and talent processes group-wide on SuccessFactors

A beverage and food group with companies in several sectors worked with IKSAP to move recruiting, its career site, performance and learning processes to SAP SuccessFactors at group level. In the same period, the on-premise SAP HCM system was upgraded and the payroll design was standardized across the group.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Recruiting
  • Recruiting Marketing
  • Performance & Goals
  • Learning
  • Payroll (PY)
Read the story →
An HR specialist processing leave and overtime approvals on a laptop at headquarters, alongside a unit manager with a tablet

Public Sector · Professional organization

A public-interest professional organization managed its unique pay components and approval workflows in SAP

A public-interest professional organization made up of multiple associations and a general secretariat ran its payroll, leave, overtime and expense processes on SAP HCM with IKSAP support. Support ranged from organization-specific allowance and bonus components to approval workflows in Fiori.

  • SAP ERP HCM
  • SAP Fiori
  • HR Support Services (AMS)
  • Payroll (PY)
  • Time Management (TM)
  • Travel and Expense
  • ESS/MSS (Fiori)
  • Organizational Management (OM)
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A researcher working on an optical experiment setup in a research lab while a colleague reviews an international travel approval on a tablet

Public Sector · Research and technology

A public research institution ran collective agreement payroll and international travel processes on SAP HCM

A public research institution active in science and technology ran its collective agreement payroll, domestic and international travel processes, and training management on SAP HCM with IKSAP support. Support ranged from payroll functions to workflow and form developments.

  • SAP ERP HCM
  • HR Support Services (AMS)
  • Payroll (PY)
  • Travel and Expense
  • Training Management
  • ABAP Development
  • Workflows
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A branch manager reviewing the team's leave calendar on a tablet at a bank branch while an employee enters an overtime request

Banking · Commercial banking

A bank operating internationally is consolidating leave and timesheet processes on SuccessFactors

A bank with branches in multiple countries carried out SAP SuccessFactors Time Off and timesheet projects with IKSAP; recruiting, learning and employee self-service applications were also part of the same transformation. After go-live, support continues for leave quotas, performance processes and permissions.

  • SAP SuccessFactors
  • SAP ERP HCM
  • HR Support Services (AMS)
  • Time Off
  • Time Tracking
  • Employee Central
  • Performance & Goals
  • Succession
  • Learning
  • E-Recruiting
  • ESS/MSS
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An HR specialist and a team lead reviewing an overtime entry in the employee portal together at the office

Insurance · Industry services

An insurance sector organization moved HR and payroll to SAP HCM and connected overtime to its portal

An organization in the insurance sector carried out an SAP HCM implementation with IKSAP, moving organizational, personnel, payroll, leave and performance processes into a single system. Overtime and expense requests were connected to the employee portal; after go-live, support continues with the same team.

  • SAP ERP HCM
  • SAP Fiori
  • HR Support Services (AMS)
  • Personnel Administration (PA)
  • Organizational Management (OM)
  • Payroll (PY)
  • Time Management (TM)
  • Performance Management
  • ESS/MSS
Read the story →

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